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Below is a compilation of text messages from American Red Cross Southeastern Pennsylvania mental health volunteer Danelle Stoppel about her recent experience helping people in Boston cope with the recent bombing there. (It starts with the most RECENT. Scroll down to see earlier ones.)

Danelle Stoppel, here with Dave Warren, a Red Cross disaster mental health volunteer from Rochester, NY, review the cases they've handled while working in Boston after the Boston Marathon bombings

Danelle Stoppel, here with Dave Warren, a Red Cross disaster mental health volunteer from Rochester, NY, review the cases they’ve handled while working in Boston after the Boston Marathon bombings

The evening of day 2, DHM (Disaster Mental Health) workers were asked to attend the vigil for Sean Collier, the MIT police officer killed on MIT’s campus last week.  His hometown put this event together in eight hours to honor him.  As a Red Cross worker I am becoming very familiar with vigils and memorials for fallen police and firefighters. on national disaster responses (DRs) and in Philadelphia.  I feel comfortable attending these events since while, we are not first responders, we work in cooperation with them everyday.

The short life of this police officer was remarkable.  Sean’s mentor spoke of his desire to be a city police officer. Several days before his death, Sean was offered a local position and he was to start on June 3rd.  The American Red Cross was here as a presence to witness his life.

Over the past two days, I have been working directly with families of the victims.  Coordinated services to them are being delivered in an undisclosed location to ensure their privacy. This closely guarded environment affords these families the opportunity to register for a variety services being offered to them locally and nationally.  The American Red Cross is one of those services.

While I can never know what our services accomplishes I do know what I gain from this experience.  I have been able to directly connect with several families over the past three days as they attempt to recover.  I have quickly become “Deedee,” my nickname, and that put them in my family/friends circle.  That happens so quickly on a disaster response like this one.  It reduces all of us to a pure human being without the barriers of class, race, language and religion. While it is very difficult to hear details of their loved ones injuries and prognosis, I am honored that I can be of service to them.  Our work with the American Red Cross is essential, needed and appreciated

– Danelle Stoppel, April 24, 2013

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Last Friday (April 19) I was deployed to Boston as a disaster mental health worker.  We entered Boston shortly after the city wide lockdown was lifted.  A city wide lockdown is a very new experience to disaster relief.  No one including Red Cross disaster workers could leave their homes, hotels, etc…On day two, the city returned to new normal with the presence of military personnel in military transport vehicles on every corner of the downtown area.

Police personnel from many states as well as FBI, Homeland Security, and National Guard were everywhere.  It was a very different feeling than my typical disaster responses.  Whole areas of Boston were shut down because they were FBI crime scenes.  Whole blocks were evacuated and residents could not return home.

A Memorial developed on blocks close to the marathon site and on MIT’s campus.  The local volunteers from the Boston chapter of the American Red Cross was very Involved in the mental health response as well.  It was wonderful to be paired with a local person as we worked on outreach activities.  On this response, everyone has been impacted.  This is so different from our usual experience in the Red Cross.  No one in this area is untouched.

On day two I was assigned to work with Boston marathon volunteers who are gathering to work through their experience. While the event was scheduled for three hours we stayed for six.  Their overwhelming feelings filled the room and it was difficult to remain dry eyed.  These people volunteered for this event for years and have always had a feeling of great joy working this event.  Medical volunteers who came to help runners with injuries, dehydration and exhaustion found themselves in trauma/triage mode.  While their training pulled them through to accomplish the task, their emotions were atypical and the joy of their yearly event turned into overwhelming sadness.

– Danelle Stoppel, April 23, 2013

Danelle, pictured here in July 2012 while on deployment in Colorado, providing mental health services to a man who's home was destroyed by a wildfire.

Danelle, pictured here in July 2012 while on deployment in Colorado, providing mental health services to a man who’s home was destroyed by a wildfire.

Pic of Safe and WellEvents like yesterday’s bombings at the finish line of the Boston Marathon make us feel terribly vulnerable. Our first thought is that we might know people who were running the race, or that friends or relatives in Boston were planning to spend their Patriots Day Holiday watching runners finish the final mile.

Marathon organizers estimate that 500,000 people line the course annually to cheer on an average of 20,000 runners. When the bombs went off yesterday afternoon and news reports began to disseminate all over the world, thousands and thousands of people picked up a phone to assure themselves that their friends and acquaintances in Boston had not been hurt or injured. Cell phone networks serving eastern Massachusetts were promptly jammed and no one could reach anyone for several hours.

This is not an unusual occurrence after a serious disaster. Communication between the outside world and the people experiencing the disaster becomes difficult. Overwhelmed cell phone networks, power outages and requests for people to “shelter in place” make it difficult to get the word out that everything’s okay, and perhaps a grandmother on the West Coast should not be worried.

The American Red Cross runs an essential service to help people get in touch during a disaster. On the Red Cross website, visitors who are in an area affected by a disaster can register themselves as “Safe and Well” by entering place of residence information and choosing a brief message that explains their status. That information can be accessed by anxious friends and relatives who can’t reach their loved ones through traditional channels.
Perpetrators of terrorism mean to hurt and maim, but they also mean to make us afraid. A service like “Safe and Well” works to establish peace of mind. It begins to heal the injury to our psyches.

To get the the website pictured above, go to redcross.org/safeandwell. Also, check out this helpful video.